ITIL ® is a Registered Trade Mark of the Office of Government Commerce

After two years of planning, scoping, development and review, a new version of the ITIL ® best practice guidelines was published on 30th May 2007.

A set of five new books, the ITIL Service Lifecycle, replaces the previous Service Support and Service Delivery books, and other related volumes.

The five books are:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

There will also be an “Official Introduction” volume, but publication of this is not expected until the end of July. In the mean time, there is a brief summary of the books at ITIL ® Refresh: the Service Lifecycle Approach

The Service Lifecycle Approach

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