Archive for the 'Software as a Service' Category

Software-as-a-Service (SaaS) and the IT Asset Management (ITAM) software market

In the sixth document in the “IT Management Software Market” series from Forrester Research,  Peter O’Neill considers the likely impact of Software-as-a-service (SaaS) on the IT Asset Management software market.

The full report may be purchased from the Forrester web site:,7211,42515,00.html

Continue reading ‘Software-as-a-Service (SaaS) and the IT Asset Management (ITAM) software market’

Total Cost of Ownership of Software Applications

The Software & Information Industry Association (SIIA) has published a white paper on the Total Cost of Ownership of Software Applications. This looks at the arguments for and against using SaaS Applications.

What is Software as a Service?

Steve Ingall (MD, Fox IT)Earlier this year, Steve Ingall (MD, Fox IT) spoke at the UKCMG Service Level Management Seminar. Steve discussed Service Level Management through ‘Software as a Service’.

Software as a service (SaaS) is a software application delivery model where a software vendor develops a web-native software application and hosts and operates (either independently or through a third-party) the application for use by its customers over the Internet. Customers pay not for owning the software itself but for using it. Wikipedia 2007.

Continue reading ‘What is Software as a Service?’