Software-as-a-Service (SaaS) and the IT Asset Management (ITAM) software market

In the sixth document in the “IT Management Software Market” series from Forrester Research,  Peter O’Neill considers the likely impact of Software-as-a-service (SaaS) on the IT Asset Management software market.

The full report may be purchased from the Forrester web site:,7211,42515,00.html

Executive Summary: The IT asset management (ITAM) software market is a high-growth segment within the IT management software market — thanks to increased buyer attention and energized vendors recognizing that ITAM is a strong leadership project in new business opportunities. The “big four” vendors — BMC Software, CA, HP, and IBM — are all now equipped to compete for ITAM business, but there is also a rich seam of midtier vendors that are able to win ITAM business by being more agile and promoting a better time-to-production than the larger solutions. Software-as-a-service (SaaS) is looming over this market; it will transform the market from a software business to a services one. ITAM vendors must recognize that ITAM is a business application project and that they must sell it differently than the traditional system management tools.

1 Response to “Software-as-a-Service (SaaS) and the IT Asset Management (ITAM) software market”

  1. 1 mike tellon July 31, 2008 at 3:44 pm

    The company I work for, SAManage ( is providing a SaaS based ITAM service. Our service helps companies of all sizes effectively manage computers and software inventory, organize software licenses, and detect risks and license compliance gaps. With no software or servers required, SAManage’s on-demand service is easily deployed across multiple locations within minutes and provides visibility into complex IT infrastructures. For more information or to sign-up for a FREE 30-Days Trial, visit or call 1-888-250-8971

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